Payment terms

Credit and debit card, ACH direct debit, ACH credit and bank transfer, domestic wire, and Zelle. All amounts are billed and collected in U.S. dollars unless the invoice states otherwise.

Card payments are considered received on authorization and capture. ACH, bank transfer, wire, and Zelle payments are considered received only when funds settle or when our accounting team verifies the deposit. Until then the portal shows a processing or pending verification state and the invoice balance is unchanged.

Single card payments may be capped for fraud control. Larger balances should be paid by ACH, bank transfer, or wire. Contact accounts receivable if a limit blocks a legitimate payment.

Invoices are due on the date shown on the invoice. Past-due balances may accrue interest or service charges as stated in your service agreement, and work may be paused on delinquent accounts.

If a card is declined or an ACH debit is returned, the invoice reverts to its prior open balance and the portal records the failure. Returned-item fees may apply as permitted by your agreement.